Effective Date: August 6, 2025

At GrowAgro, we value your privacy and take your trust seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. Please read this policy carefully to understand our practices and how we protect your data.

🔐 1. Information We Collect

We may collect both personal and non-personal information, including but not limited to:

• Personal Details: Your name, phone number, email address, billing and shipping address.
  
  
• Transaction Data: Payment method used, transaction ID (Note: We do not store your payment credentials).
  
  
• Order Preferences: Products purchased, quantity, delivery preferences.
  
  
• Device Information: IP address, browser type, device model, operating system.
  
  
• Behavioral Data: Time spent on our website, pages visited, referral source, and browsing actions.
  
  
• Communication Records: Messages or queries sent through contact forms or email.
  
  

🛠 2. How We Use This Information

We use your information to:

• Fulfill your orders and provide requested services.
  
  
• Verify transactions and credit your payment using secure methods.
  
  
• Respond to your inquiries and provide support.
  
  
• Send you relevant updates, offers, and order tracking details.
  
  
• Improve website performance, user experience, and product offerings.
  
  
• Comply with legal obligations or enforcement requests.
  
  

🔒 3. Data Security & Storage

We implement standard security measures and maintain up-to-date encryption practices to safeguard your personal information. All data is stored on secure servers and protected against unauthorized access.

• We do not sell or rent your personal data to third parties.
  
  
• Your payment details are securely handled by certified third-party gateways like PhonePe, ensuring PCI-DSS compliance.
  
  
• Your password and payment credentials are never stored or visible to our staff.
  
  

🌐 4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. These help us:

• Remember your login details.
  
  
• Show relevant product recommendations.
  
  
• Analyze site traffic and usage trends.
  
  

You can choose to disable cookies through your browser settings, though this may affect certain site functionalities.

🔄 5. Third-Party Sharing

We may share your data with trusted partners only when necessary, such as:

• Delivery partners to fulfill your order.
  
  
• Payment gateways to credit your payment securely.
  
  
• IT & analytics tools to understand and improve user experience.
  
  

We ensure all third-party partners follow strict confidentiality and security protocols.

📝 6. Your Rights

As a user, you have the right to:

• Access and review your personal information.
  
  
• Request correction or deletion of your data.
  
  
• Withdraw consent for marketing communication.
  
  
• Lodge a complaint if you believe your data is mishandled.
  
  

To exercise these rights, please contact us using the details below.

📬 7. Contact Us

For questions, concerns, or complaints regarding your data privacy, please contact:

📞 +91-7057672782
📧 growagrobp@gmail.com
🏢Plot No. 84J, Ward No. 04KH No. 17/3 (Wing A) ,Near Outer Ring Road Crossing, Warcda, Wardha Road, Nagpur